I went to the web site to request a refund and it said I would be contacted. About 7 days later I got a voice message from Molly and wound up playing phone tag with her for about a week when she left a message that she had put in for my refund but it would take 5-6 days. I don't know why it should take 5-6 days when the corner mom and pop store can get it done in seconds. Anyway that was about three weeks ago and still no refund. I don't know why some of the wealthiest people in the world need to take an interest free loan from me but that's what they are doing.